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Shipping Policy

Last Updated: May 19, 2025

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Thank you for choosing Nyriz.com for your premium AI-assisted nature art. We are dedicated to ensuring your unique Artwork arrives safely and efficiently. This Shipping Policy outlines our shipping procedures and guidelines.

 

 

1. Order Processing Time

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  • Standard Processing: Please allow 3-7 business days for us to process, meticulously inspect, and prepare your order for shipment. This includes quality checks and secure packaging.

  • Limited Editions & Custom Framing: Limited edition pieces or orders including custom framing may require additional processing time. Any such extended processing time will be clearly indicated on the respective product page or communicated to you after your order is placed.

  • Peak Seasons: During promotional periods, holidays, or peak seasons, processing times may be slightly longer. We appreciate your patience.

You will receive a confirmation email once your order is placed and another email once your order has shipped.

 

 

2. Shipping Methods and Carriers

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  • We partner with reputable carriers such as FedEx, UPS, DHL, and recognized national postal services to deliver your Artwork. The specific carrier will be chosen based on the destination, size, and nature of the Artwork to ensure the best service.

  • Available shipping options (e.g., Standard, Expedited) and their associated costs will be presented at checkout.

  • For high-value items, a signature may be required upon delivery to ensure secure receipt.

 

 

3. Shipping Costs

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  • Shipping costs are calculated at checkout based on several factors, including the dimensions and weight of the packaged Artwork, the selected shipping method, and the delivery destination.

  • From time to time, we may offer free shipping promotions. Such offers will be clearly communicated on our Site.

  • For oversized items or deliveries to remote locations, additional shipping charges may apply. If this is the case, we will contact you before processing your order.

 

 

4. Estimated Delivery Times

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  • Domestic Shipping (within US):

    • Standard: Approximately 5-10 business days after processing.

    • Expedited: Approximately 2-5 business days after processing.

  • International Shipping:

    • Standard: Approximately 10-21 business days after processing.

    • Expedited: Approximately 5-10 business days after processing.

 

Disclaimer: These are estimated delivery times. Nyriz.com is not responsible for delays caused by shipping carriers, customs clearance processes, adverse weather conditions, or other unforeseen circumstances beyond our direct control.

 

 

5. Shipping Destinations

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We currently ship to United States, Canada, European Union, Australia and United Kingdom. If your country is not listed at checkout, please contact us at support@nyriz.com to inquire about shipping possibilities. Some restrictions may apply to certain locations.

 

 

6. International Shipping – Customs, Duties, and Taxes

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  • For orders shipped outside of US, the recipient is the importer of record and is responsible for all applicable customs duties, import taxes, tariffs, brokerage fees, and any other charges levied by the destination country.

  • Nyriz.com has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. We recommend contacting your local customs office for more information before placingyour order.

  • Customs clearance procedures can cause delays beyond our original delivery estimates. We are not responsible for such delays.

 

 

7. Order Tracking

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Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s) and a link to the carrier's website, allowing you to monitor your shipment's progress.

 

 

8. Packaging

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We take exceptional care in packaging your Artwork to ensure it arrives in pristine condition. Each piece is protected using high-quality, durable materials, including appropriate cushioning, sturdy boxing, and, where necessary, specialized art crating, tailored to the specific requirements of the Artwork.

 

 

9. Shipping Insurance

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All shipments from Nyriz.com are insured against loss or damage during transit up to the full value of the Artwork. In the unfortunate event that your Artwork arrives damaged, please refer to our Return & Refund Policy for instructions or contact us immediately at support@nyriz.com.

 

 

10. Incorrect Shipping Address / Undeliverable Packages

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  • It is your responsibility to provide a complete and accurate shipping address at the time of order.

  • If an order is returned to us as undeliverable due to an incorrect address provided by you, or if the package is refused or unclaimed, you may be responsible for any return shipping fees and the cost of re-shipping the order. We will contact you to arrange re-shipment.

 

 

11. Changes to Shipping Address

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If you need to change the shipping address for an order you have placed, please contact us immediately at support@nyriz.com. We will do our best to accommodate your request if the order has not yet been processed for shipment. Once an order is with the carrier, we cannot guarantee address changes.

 

 

12. Lost or Stolen Packages

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If your tracking information shows that your package was delivered, but you have not received it, please: 1. Check around your delivery location and with any household members or neighbors. 2. Contact the shipping carrier directly to report the issue and initiate a trace. Please also notify us at support@nyriz.com, and we will assist in any way we can, including liaising with the carrier. While Nyriz.com is not responsible for confirmed delivered packages that are subsequently lost or stolen, we will work with you and the carrier to resolve the situation.

 

 

13. Contact Us

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For any questions or concerns regarding our Shipping Policy or your shipment, please contact us at:

Nyriz.com Email: support@nyriz.com

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